Wednesday, May 2, 2012

Booking Terms of Service


By booking your reservation online you affirm that you have read and agree to our policies:

PLEASE NOTE:::: IMPORTANT!!! Special packages, certificates, gift cards, travel vouchers, promotions, discounts, and other offers can not be booked on the regular reservation booking on the website Stevenswood.com. 
Our system authorizes the card furnished for the total stay upon our acceptance of your submitted reservation request, regardless of any special notes or instructions you might add.

Room rates are quoted in US Dollars and do not include applicable taxes. Taxes, recovery charges, incidentals and fees will be additional. 
Online reservations and rates are not applicable to any special certificates, online vouchers, Groupons, online auction packages or discount clubs. Promotional packages, vouchers, certificates and travel cards can not be used on the general reservation link within Stevenswood.com . REFER TO YOUR PRE-PAID PACKAGE CREDENTIALS FOR DETAILED AND SPECIFIC BOOKING INSTRUCTIONS - DO NOT BOOK ON STEVENSWOOD.COM GENERAL RESERVATIONS LINK.
When booking a room, only the general room type and approximate view are being reserved. We can not assign or guarantee a specific room until check-in. Please let us know if there are certain conditions under "Special Requirements" notes section. (For instance, if you must have a downstairs unit, etc)
NON-CANCELLABLE: Reservations under any special pricing, packages or promotions, online pricing or discounts; or with check-in dates less than 31 days in advance are charged for the non-refundable deposit of the entire stay and applicable taxes upon room confirmation. Others are charged for the 1st night and taxes or 1/2 of the reservation, whichever is greater. Please visit www.Stevenswood.com/terms.html for more details. In addition, all "Last Minute/QuikEscapes", online bookings, combination bookings, multiple room reservations, promotions, discounted rates and all special packages are NON-CANCELLABLE, NON-CHANGEABLE.
EXCLUSION OF WARRANTY, DISCLAIMER
YOU AGREE THAT YOU USE THE SITE AT YOUR OWN RISK. THE SITE, AND ANY RELATED INFORMATION, CONTENTS AND/OR MATERIALS ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND. STEVENSWOOD HEREBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE; OTHER THAN THOSE WARRANTIES WHICH ARE IMPOSED BY AND INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to You. This warranty gives You specific legal rights and You may also have other legal rights that vary from state to state.

NO ORAL ADVICE OR WRITTEN CORRESPONDENCE OR INFORMATION PROVIDED BY STEVENSWOOD WILL CREATE A WARRANTY OF ANY KIND, AND YOU SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE.

NO GUARANTEE OF SERVICES
WHILE STEVENSWOOD MAKES EVERY REASONABLE EFFORT TO SUPPLY THE ADVERTISED FEATURES, AMENITIES, SERVICES AND GUEST COURTESIES SUCH AS WIFI, TELEPHONES, TELEVISIONS, OTHER ELECTRONICS, HOT TUBS, SPA SERVICES, AND MORE; THERE IS NO GUARANTEE THAT ANY AND ALL SERVICES ARE ALWAYS AVAILABLE AT ALL TIMES DUE TO SOME CIRCUMSTANCES BEYOND THE REASONABLE CONTROL OF MANAGEMENT. IF THERE IS A CERTAIN ELEMENT THAT YOU REQUIRE A GUARANTEE OF AVAILABILITY, SUCH AS A SPA SERVICE, HOT TUB, ETC DO NOT CONTINUE WITH A RESERVATION SINCE STEVENSWOOD MAKES NO WARRANTY, EXPRESSED OR IMPLIED OF THE SERVICEABILITY, MERCHANTABILITY OR ACCESSIBILITY OF ANY PARTICULAR ANCILLARY FEATURES OF AMENITIES OF THE PROPERTY AS A CONDITION OF THE TERMS OF SALE.

LIMITATION OF LIABILITY
IN NO EVENT SHALL STEVENSWOOD, ITS AGENTS, REPRESENTATIVES OR LICENSORS BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY LOSS OR INJURY OR ANY DAMAGES, EITHER DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE (INCLUDING, BUT NOT LIMITED TO LOST PROFITS OR LOST SAVINGS) RESULTING FROM OR IN ANY WAY CONNECTED TO:(1) YOUR USE OF THIS SITE; (B) ANY FAILURE OR DELAY (INCLUDING, BUT NOT LIMITED TO THE USE OF OR INABILITY TO USE ANY COMPONENT OF THIS SITE FOR RESERVATIONS OR TICKETING); OR (C) THE PERFORMANCE OR NON PERFORMANCE BY STEVENSWOOD OR ANY THIRD PARTY PROVIDERS OF PRODUCTS OR SERVICES RELATED TO THIS SITE; EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES. THIS LIMITATION OF LIABILITY SHALL APPLY REGARDLESS OF WHETHER THE CLAIM ASSERTED IS BASED ON CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY OF RECOVERY.

Some jurisdictions do not allow the exclusion of consequential or incidental damages, so some of the foregoing exclusions may not apply to You. YOU HEREBY WAIVE ANY AND ALL CLAIMS AGAINST STEVENSWOOD, ITS AGENTS, REPRESENTATIVES AND LICENSORS ARISING OUT OF, OR IN ANY WAY CONNECTED TO YOUR USE OF THE SITE AND/OR ANY RELATED PRODUCTS OR SERVICES.
RESTAURANT: Hours vary by season, please inquire regarding restaurant reservations. Alternative local restaurants are always available. 
SMOKING: For the comfort and safety of our guests, Stevenswood is a NON-SMOKING resort. 
PETS: Pets are welcome with prior arrangements.  There is a $ 25.00 pet fee per stay which will be applied to your final bill. 
INCIDENTALS: All prices quoted are plus applicable taxes. Gratuities not included. Note that there is a $ 50.00 fee per person over 2 in any suite, and only certain suites are children compatible, so please contact us if traveling with children of any ages. 
TRIP INSURANCE: Stevenswood recommends Trip Protection Insurance to give you peace of mind when you travel. Call us toll free for an instant quote (800) 300-9110..
PRIVACY/EMAIL POLICY: We use the contact information we collect to also, very occasionally, inform our clients, guests, and potential guests of news, promotions, specials and events at Stevenswood, the Lodge, Spa & Restaurant. If you prefer to NOT receive any such communication from us, please email us instructions to remove you from these communications, at:  remove@stevenswood.com   
Additional terms and conditions may apply. Please review these terms at: http://stevenswood.com/read/booking-terms/

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